有关留学生保险的说明

Explanation of Foreign Students’ Insurance


为什么要买保险?

Why buy insurance?

按照中国教育部的要求,在南京大学学习的外国留学生必须在我国大陆购买留学生团体综合保险,这是办理新学期入学注册手续的必备材料。

In accordance with the requirements of the Ministry of Education of China, foreign students studying at Nanjing University must purchase group comprehensive insurance in mainland China. This is one of must-have materials for registration of new semesters.

孔子学院奖学金全额奖学金学生由奖学金部门负责集体购买。

Insurance of students who are awarded with Confucius Institute Scholarship Full Scholarship should be collectively bought by the scholarship department.

2020年秋季学期开始中国政府全额奖学金生及奖学金资助范围包括综合医


疗保险的部分奖奖学金生需先按要求购买保险自己支付保险费之后保险费


将随生活费一起发给大家。

Since the 2020 autumn, the students under the full CSC scholarship and the students whose partial CSC scholarship covers the medical insurance also need to buy the insurance. Such students need to pay for the insurance by themselves first, and NJU will transfer the insurance fee together with the monthly stipends to their bank accounts afterwards.

保险的费用是多少?

What is the cost of insurance?

800//

800 yuan/person/year

400//半年

400 yuan/person/six months

保险的生效日期是什么?

What is the effective date of insurance?

请参照保险单号上的日期


Please refer to the date noted in the insurance policy.


保险内容包括什么?

What does insurance cover?

1身故/残疾保险责任。

2意外伤害医疗保险责任。

3住院医疗保险责任。

4门诊医疗保险责任。每个保险期间内,就诊日费用限额为600元,累计超过起付线650 元以上的部分保险人按照85%的比例赔付,累计给付以保险金额20000元为限。650元以下部分,保险公司不予赔付。

1. Death / disability insurance liability.

2. Accidental injury medical insurance liability.

3. Hospital medical insurance liability.

4. Out-patient medical insurance liability. In each insurance period, daily allowance of out-patient treatment is 600 yuan. Insurance company will pay 85% of the compensation of the part that is over 650 yuan. The limit of cumulative payment is 20,000 yuan. The insurance company will not pay for the part that is under 650 yuan.


如何理赔?

How to claim?

  1. CSC学生

请打24小时中英文服务电话:4008105119

For CSC students

Please dial 24 hour Chinese and English service Tel:4008105119

  1. 其他学生

For the other students

  1. 意外伤害/身故/残疾。学生出现意外伤害时,要尽早通知保险公司和海外教育学院留学生办公室。

  2. 因病住院。学生因病需要住院,先联系保险公司,完成垫付手续。如果您自己支付了住院费用,请在出院以后,按照门诊理赔的程序(请参照以下第3条),向保险公司申请理赔。

  3. 门诊理赔。

使用微信小程序“平安保险好生活”申请理赔。

1. Accidental injury / death / disability. When an accidental injury occurs, notify the insurance company and the Overseas Students Office of Institute for International Students as soon as possible.

2. Ill and in hospital. If students need to be in hospital due to illness, first of all, contact with the insurance company and complete the advance procedures. If you have paid for your own hospitalization costs, please follow the out-patient claim process (see section 3 below) and claim your insurance from the insurance company after your discharge.

3.Out-patient claims.

Students can use Wechat mini app "平安保险好生活" to apply for claim settlement .

  1. 保险理赔流程二维码

QR code of insurance claim settlement process

  1. 保险理赔操作过程

请见《平安保险好生活 申请理赔流程》

Insurance claims settlement operation process.

Please refer to The Process of Claim Settlement of Ping An Insurance Good Life.

有关保险理赔的联系方式

Contact Information about Insurance Claims

门诊理赔咨询:95511

保单号:以个人邮箱或短信收到的信息为准

住院垫付申请24小时中英文服务热线:021-54569199

江苏平安保险公司工作日客服热线:025-57930219

Out-patient claims consultation: 95511

Policy number: The information received by personal email or SMS.

24-hour Chinese and English service hotline for applying for medical help in hospital due to illness: 021-54569199

Jiangsu Ping An Insurance Company Working day customer service hotline:025-57930219


其他说明:

Other instructions:

  • 所有发生的医疗费用,保险公司只支付在其规定的保险范围内的费用。

  • 有关保险的具体事宜,可电话咨询或登陆中国平安保险公司的网站查询。

 Among all medical expenses that occur, the insurance company only pays the insurance within its insurance coverage.

 About specific matters related to insurance, please call or visit the website of China Ping An Insurance Company.


地址(add):南京市金银街18号 邮编:210093/18
电话(tel):国际学生事务服务中心83593597
              留学生招生办公室83594535、83593586
              学生事务办公室83593616、83592473(签证)
              研究生办公室、教务办公室83594613
              孔子学院办公室83595071
传真(fax):86-25-83316747 Email:issd@nju.edu.cn